The support forums are a community of users, testers, and developers. Many members of the forums are dedicated and extremely knowledgeable.
If you have a question, there is a great chance there is a member who can and will help you. The members on the forum are volunteers and help because they wish to do so.
Please treat everyone with respect. The ideas, opinions, and advice given from the forum members is their own and in no way the official position of Artsoft.