Contact Us Form Help

Mailto forms rely on two things:

  • Your system must have a default email client
  • Your web browser must be able to connect to that email client

* If you don’t have an email client on the system you are currently using, the mailto form won’t work.  Also, If the web browser can’t connect to the email client, the mailto form won’t work.

This issue depends on many factors, including:

  • operating system
  • web browser and version
  • email client and version

And while you might be able to use JavaScript to detect for browser and operating system – if it is the interaction between them and the email client, you will still have a problem.

If you are unable to resolve the email issue with your system, please email us at with a subject line of software customer support.