You must agree to only use the software per the license restrictions listed on the product pages of this website and those included within the agreement when installing the software. By clicking you agree, you are agreeing to all policies.
When licensing, users will receive a personalized, encrypted license file via email which will unlock all versions of the software. This file is emailed automatically as soon as payment has been processed. Do not reply to the automatically generated license emails. *Our new Mill Wizard and Mach4 use a different licensing method and these licenses will arrive separately from other licenses in your order. If you do not receive your license, please check any Bulk/Spam/Junk mail folders that you may have (the license sometimes gets filtered). If you still do not see it, please use our help desk. If you do not receive a response to your inquiry, it is because it was blocked by a spam filter – in such a case, please send another email including an alternate email address (preferably a webmail address, such as Gmail, Yahoo, etc.).
The preferred payment options are via Credit Card or PayPal. These methods generate an automatic notification when a payment is received, so no further action is required.
Compliance with Export Control Laws
These licenses are subject to United States export controls. These licenses may not be purchased or otherwise exported or re-exported into (or to a national or resident of): Cuba, Iran, Libya, North Korea, Sudan, Syria or any other country to which the United States has embargoed goods; or any organization or company on the United States Commerce Department’s “Denied Parties List.” The information on export laws provided herein is not necessarily complete. For more information on export laws, please refer to United States Commerce Department, Bureau of Export Administration. By purchasing any of these licenses, you are agreeing to the foregoing and all applicable export control laws. You are also warranting that you are not under the control of, located in, or a resident or national of any such country or on any such list.
All personal information gathered in the process of licensing is used solely to keep track of that users name for relicensing upon request. Any license may be re-issued at request from this data. No data or names are shared with any other vendors or parties. We respect the privacy of all parties who enter this site.
It is the nature of internet licensing that refunds are impossible – once a license is generated it is not possible to be “returned”. Therefore, please utilize the Demo versions of the software to ensure the program you purchase is applicable to your needs beforehand as ALL SALES ARE FINAL. Newfangled Solutions LLC may refund purchases in special circumstances, but only at the discretion of Newfangled Solutions LLC.
Replacement License Policy
Replacement licenses for direct purchases are available upon request if we are provided with the valid name, receipt, and email address used to make the purchase. Replacements for licenses that were not purchased directly from us, but were instead purchased through an OEM or Distributor must be made to that respective party. We do not collect end-user data from our distributors or OEM’s. Licenses are valid as long as held/obtained by the original owner as long as they have not been blacklisted (See Blacklisted Licenses below). Finding a lost purchase with incomplete information is a easy as a lost coin on the sidewalk 5 years ago.
Licenses are non-transferrable. This includes both standalone items, or as part of a machine sale. If licenses are being purchased on behalf of another party, please include the desired license name in the appropriate fields during checkout. If you purchased a license through a distributor, your registration/proof of ownership is held by that distributor. Please read the “replacement license policy” above for more information.
License piracy happens, and we quickly blacklist any license that we find freely available on the internet. Certain licenses have also been blacklisted because OEMs accidentally gave “internal use” licenses to customers. Whatever the reason, blacklisted licenses are not supported and not eligible for upgrades. If you have a blacklisted license, and feel that you should have a legitimate license, you will need to contact the party you purchased the license – Newfangled Solutions will not replace blacklisted licenses.