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Author Topic: Lost License When Upgrading  (Read 21833 times)

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Offline Greg J

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Lost License When Upgrading
« on: October 29, 2008, 08:02:57 AM »
I upgraded from Mach3 2.0.065 to Mach3 R2.63 and now I can't find the license. 

I've also didn't upgrade properly and lost old settings.  Not that big of a deal.

I've sent email to license@machsupport.com, but no replies.

Mach3 is a great product, and this is the first issue to date.  :)

Any help is appreciated.

Greg J.
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Offline Overloaded

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Re: Lost License When Upgrading
« Reply #1 on: October 29, 2008, 08:57:19 AM »
Hi Greg J.
  I did the same once. Mine was still in my email deleted items from where I received it originally.
I then saved it in a couple of places other than just in the Mach3 folder.
Welcome,
RC
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Offline Greg J

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Re: Lost License When Upgrading
« Reply #2 on: October 29, 2008, 09:15:12 AM »
Hey RC,

I orginally purchased Mach 1-1/2 yrs ago and am finally upgrading.  I've since changed home computers (old one died) and don't have the old emails. Should've saved the license.

Can I get Artsoft to re-send or am I outta luck.

Greg J.
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scottn

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Re: Lost License When Upgrading
« Reply #3 on: October 29, 2008, 09:30:35 AM »
Hi Greg,

We didn't receive your message about the lost license, or I would have already re-sent it to you...  ;)

That being said, you should now have a replacement in your Inbox...  :)

scott
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Offline Glenn

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Re: Lost License When Upgrading
« Reply #4 on: October 29, 2008, 10:10:29 AM »
Scottn,
  Great to have such wonderful support, you and Artsoft have been wonderful!
   I haven't lost my license yet(and hope I never do), but it is a comfort to know if all of my
saved copies of it disappear, or I need help with anything else concerning Mach3, you will be there to help out!

  I for one appreciate YOU! :)

     Thanks, Glenn

    ( hey Greg J- glad it's sorted out! )
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Don't assume anything.....it'll make a Manager out of U and Me!

Offline Greg J

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Re: Lost License When Upgrading
« Reply #5 on: October 29, 2008, 10:10:58 AM »
Thank You Sir.

Agree totally with Glen's comments. 
« Last Edit: October 29, 2008, 10:14:20 AM by Greg J »
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Offline budman68

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Re: Lost License When Upgrading
« Reply #6 on: October 29, 2008, 11:41:19 AM »
This place never ceases to amaze me........  :)

Dave
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Offline Hood

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Re: Lost License When Upgrading
« Reply #7 on: October 29, 2008, 11:53:38 AM »
Quote from: budman68 on October 29, 2008, 11:41:19 AM
This place never ceases to amaze me........  :)

Dave

looks like  you have led a sheltered life
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Offline budman68

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Re: Lost License When Upgrading
« Reply #8 on: October 29, 2008, 12:08:57 PM »
Hey now, I've seen your shop, you have no room to talk!    ;D

Dave
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Just because I'm a Global Moderator, don't assume that I know anything !

Dave->    ;)

Offline Hood

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  • 25,835 25,835
  • Carnoustie, Scotland
Re: Lost License When Upgrading
« Reply #9 on: October 29, 2008, 12:13:48 PM »
Ha ha well my shop has the worldly wise man look of destruction about it ;D You should have seen it before I spent the last 5 weekends tidying ;D

Hood
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