Machsupport Forum

Mach Discussion => General Mach Discussion => Topic started by: Greg J on October 29, 2008, 08:02:57 AM

Title: Lost License When Upgrading
Post by: Greg J on October 29, 2008, 08:02:57 AM

I upgraded from Mach3 2.0.065 to Mach3 R2.63 and now I can't find the license. 

I've also didn't upgrade properly and lost old settings.  Not that big of a deal.

I've sent email to license@machsupport.com, but no replies.

Mach3 is a great product, and this is the first issue to date.  :)

Any help is appreciated.

Greg J.

Title: Re: Lost License When Upgrading
Post by: Overloaded on October 29, 2008, 08:57:19 AM

Hi Greg J.
  I did the same once. Mine was still in my email deleted items from where I received it originally.
I then saved it in a couple of places other than just in the Mach3 folder.
Welcome,
RC

Title: Re: Lost License When Upgrading
Post by: Greg J on October 29, 2008, 09:15:12 AM

Hey RC,

I orginally purchased Mach 1-1/2 yrs ago and am finally upgrading.  I've since changed home computers (old one died) and don't have the old emails. Should've saved the license.

Can I get Artsoft to re-send or am I outta luck.

Greg J.

Title: Re: Lost License When Upgrading
Post by: scottn on October 29, 2008, 09:30:35 AM

Hi Greg,

We didn't receive your message about the lost license, or I would have already re-sent it to you...  ;)

That being said, you should now have a replacement in your Inbox...  :)

scott

Title: Re: Lost License When Upgrading
Post by: Glenn on October 29, 2008, 10:10:29 AM

Scottn,
  Great to have such wonderful support, you and Artsoft have been wonderful!
   I haven't lost my license yet(and hope I never do), but it is a comfort to know if all of my
saved copies of it disappear, or I need help with anything else concerning Mach3, you will be there to help out!

  I for one appreciate YOU! :)

     Thanks, Glenn

    ( hey Greg J- glad it's sorted out! )

Title: Re: Lost License When Upgrading
Post by: Greg J on October 29, 2008, 10:10:58 AM

Thank You Sir.

Agree totally with Glen's comments. 

Title: Re: Lost License When Upgrading
Post by: budman68 on October 29, 2008, 11:41:19 AM

This place never ceases to amaze me........  :)

Dave

Title: Re: Lost License When Upgrading
Post by: Hood on October 29, 2008, 11:53:38 AM

Quote from: budman68 on October 29, 2008, 11:41:19 AM

This place never ceases to amaze me........  :)

Dave

looks like  you have led a sheltered life (http://forums.pcper.com/images/smilies/extras/yllol.gif)

Title: Re: Lost License When Upgrading
Post by: budman68 on October 29, 2008, 12:08:57 PM

Hey now, I've seen your shop, you have no room to talk!    ;D

Dave

Title: Re: Lost License When Upgrading
Post by: Hood on October 29, 2008, 12:13:48 PM

Ha ha well my shop has the worldly wise man look of destruction about it ;D You should have seen it before I spent the last 5 weekends tidying ;D

Hood

Title: Re: Lost License When Upgrading
Post by: Chaoticone on October 29, 2008, 12:14:20 PM

 ;D

Brett

Title: Re: Lost License When Upgrading
Post by: Overloaded on October 29, 2008, 03:19:17 PM

EASY now guys, Hood's shop would come closer to passing "CLEAN ROOM" specs. than mine. ::) :: :D
That's 1 reason I don't hire any help.....ther'es no ROOM for any. :P
RC

Title: Re: Lost License When Upgrading
Post by: budman68 on October 29, 2008, 04:54:56 PM

Heh, mine's even smaller than Hoods, I was just making a point -   :P

Dave

Title: Re: Lost License When Upgrading
Post by: Hood on October 29, 2008, 05:16:40 PM

Quote from: budman68 on October 29, 2008, 04:54:56 PM

Heh, mine's even smaller than Hoods, I was just making a point -   :P

Dave

now that is nothing to boast about ;D

Hood

Title: Re: Lost License When Upgrading
Post by: Overloaded on October 29, 2008, 05:18:36 PM

 :D ;D :)

Title: Re: Lost License When Upgrading
Post by: budman68 on October 29, 2008, 05:57:10 PM

Just remember, my friend, it's not the size of the wand, it's the magic in it -  ;D

Dave

Title: Re: Lost License When Upgrading
Post by: Hood on October 29, 2008, 06:23:11 PM

And what is your name? Harry Potter? ;D

Hood

Title: Re: Lost License When Upgrading
Post by: budman68 on October 29, 2008, 06:53:53 PM

Um...way to keep up with the times, young man....  :D

Title: Re: Lost License When Upgrading
Post by: Hood on October 29, 2008, 06:57:50 PM

;D

Title: Re: Lost License When Upgrading
Post by: Chaoticone on October 29, 2008, 07:03:23 PM

(http://forums.pcper.com/images/smilies/extras/yllol.gif)

Brett

Title: Re: Lost License When Upgrading
Post by: Ian Ralston on October 30, 2008, 05:38:49 AM

The Marauders map would be better than the diagnostic page for finding hidden passages in Mach ;D

Ian