Hey Brett,
I voted early on.
I don't mind paying for support if I hit a stump, it seems reasonable.
But....Only after the the software is TOTALLY locked down and debugged. And there is a COMPLETE manual that covers EVERYTHING about it...No secret or mysterious buttons or functions.. and everything functions as intended.
If the software is as perfect as possible, and the manual is written as such, along with this great forum it seems that there would be little need for phone support. Other than "the big hurry" as mentioned earlier or couldn't find it in the manual. (which wouldn't say much for the manual.)
As you all know, I'm new at this but there are some pretty big holes and gaps yet to be filled....For the most part, we all seem to be "Beta testers" at this point. (BTW..does that pay much ? Maybe a POLL
) just kidding
If I make a call and it turns out to be a bug or something not available to me in a manual...I would not expect to be charged.
Thanks for all you do Brett,
RC