Hi,
if you have bought a genuine Mach3 license I would suggest send tweakie a PM, he may relent.
The reason that the company is blacklisted is because they routinely peddle pirate Mach3 licenses.
The expectation that you are going to get help on the forum funded by the company (NFS) who are being
ripped off by Novum is not realistic.
Do yourself a favor and buy a decent controller, a US or European made one. I personally recommend an Ethernet SmoothStepper
but others will equally recommend any of the UC100, UC300, UC400 series by CNCDrive or 57CNC by PoKeys.
Chinese controllers seldom work as advertised and you'll find that if you want help China might as well be in another galaxy,
they just don't seem to care about their prey, sorry, customers once they have bought their board.
Craig