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Licence
« on: November 14, 2019, 09:16:20 PM »
How to have my licence resent

Offline Tweakie.CNC

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Re: Licence
« Reply #1 on: November 15, 2019, 01:30:10 AM »
Hi James,

Please contact Artsoft / NFS directly  https://www.machsupport.com/contact-us/

Tweakie.
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Re: Licence
« Reply #2 on: November 15, 2019, 02:45:48 AM »
Hi Tweakie thanks for the reply. I tried all that a few days ago and with no success I went to the site and the licence managing and there is no resend licence, thats what brought me to this forum hoping for a answer. It was there a month ago when i reinstall windows but its not there now, i emailed artsoft and thay told me the same thing. so i have left another email explaining that the resend licence is not there. dont no what else i can do, ill just have to wait to thay reply and who knows when that will happen. Untill then i can't use my machine.

Offline Tweakie.CNC

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Re: Licence
« Reply #3 on: November 15, 2019, 03:03:07 AM »
Hi James,

If you purchased your license from Artsoft then your license will be resent to the email address you used to purchase your license - check that your resend license is not in your email spam folder.

Tweakie.
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Re: Licence
« Reply #4 on: November 15, 2019, 03:12:22 AM »
HI Tweakie. I Purchased my licence from Artsoft in August. I had my licence resent about a month ago after reinstalling windows and it work fine but this time i went there after reinstalling windows and the resend button was not there.

Offline Tweakie.CNC

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Re: Licence
« Reply #5 on: November 15, 2019, 03:21:19 AM »
Have you checked your email inbox and spam folder ?

Tweakie.
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Re: Licence
« Reply #6 on: November 15, 2019, 03:30:42 AM »
Yes mate. nothing there not that i would expect it to be there as i havn't resend it yet. I should have kept the last email licence that was sent a month ago but i delete my email after a month. Can i save the licence on a usb and keep it in case i need it again instead of resending it.  James

Offline Tweakie.CNC

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Re: Licence
« Reply #7 on: November 15, 2019, 03:49:18 AM »
Quote
Can i save the licence on a usb and keep it in case i need it again

Yes you can.

Quote
but i delete my email after a month

Perhaps something you may wish to reconsider ?

Tweakie.
« Last Edit: November 15, 2019, 03:51:10 AM by Tweakie.CNC »
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Re: Licence
« Reply #8 on: November 15, 2019, 03:54:19 AM »
Yes mate that won't happen again. some lessons a hard to learn. and thanks for your time Tweakie. 
Re: Licence
« Reply #9 on: November 15, 2019, 04:48:29 PM »
Hello Tweakie. Just an update. Artsoft replyed to email and reset licence and sent me the the licence email. I have downloaded and SAVED it to a usb. Mach3 is running now with my licence again. Have a good day...James
« Last Edit: November 15, 2019, 04:50:41 PM by Jamescnc57 »