Hi and thanks for the help so far. Yes, I am using a USB cable to connect to the machine, maybe that is the problem because when I went to Control Panel / Device Manager / Ports / there was no port labeled USB just LPT1, Com1 and Com3.
The machine I bought was a USB machine as opposed to a parallel port machine so would it help if I got a 25 pin cable instead?
I have installed what I thought was the plugin, I will check with the supplier. I have been receiving confirmation from the supplier in regards to the settings on the "Ports & Pins" section of the machine setup so hopefully that should be OK. I will try to get more info to help with this problem.
Bye Regards Gary