The next question I have is why the team developed the new theme at all?
why bother.....I would have thought/hoped that updating the API.chm in Mach4, or documenting the Surface Map module would have taken preference.
I was pleasantly surprised by the new format and didn't find it to be all that disruptive, although I will concede that the autoplay on the video can be problematic for some. I have mentioned that to the members of our team who can address that issue. You can rest assured that those efforts are not at all impacting development or documentation, as this is not a one man operation.
As you have pointed out in other threads, OEM accounts are important and necessary to our operations. It is my personal opinion that having a layout that complements our main website is an example of good branding and will only help attract new OEMs and distributors. I wasn't involved in making this change, but I do wholeheartedly support it. If we wish to continue growing as a company (and we do!), having a cohesive and professional interface is certainly a step in the right direction.
Please know that I do read through the majority of posts (on the Mach4 side of the forum at least) and do my best to advocate for you, our customers, whenever possible. I can't and won't always chime in, but you are being heard.
-Bryanna