Author Topic: New Forum!  (Read 1963 times)

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Offline bryannab

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New Forum!
« on: November 05, 2018, 09:43:48 AM »
Good morning,

As we continue moving forward with a shiny new website (check it out!), we are also going to be making changes here at the support forum. I would love some suggestions on what you would like to see included in the new forum. I cannot guarantee any specific changes, but I will make sure each suggestion is considered carefully. This community is important to me and to Newfangled Solutions and it is my goal to preserve it and give it more room to grow. Thank you for the time you spend here each day and for your input.

Happy CNCing,
Bryanna
Newfangled Solutions Helpdesk: http://support.machsupport.com
YouTube Support Channel: https://www.youtube.com/c/MachSupportOfficial

Offline Steve Stallings

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Re: New Forum!
« Reply #1 on: November 05, 2018, 10:17:21 AM »
Finding the support forum from the main web site is not intuitive.

You can find it from the site map at the bottom, but if you use
the Support Tab at the top, you do not get a link to the forum.

I would have expected to see the forum links under the "Self
Directed" help section.

Also, the continued mention of there being a "new" Version 2
of Mach4 confuses people into thinking there has been a recent
change whereas this happened a couple of years ago.
Steve Stallings
www.PMDX.com
For PMDX product support, please use PMDX forum or direct email for quickest response. We do not use this forum as our primary product support site.

Offline bryannab

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Re: New Forum!
« Reply #2 on: November 05, 2018, 10:24:12 AM »
Steve,

Thank you for those suggestions. I'll pass them along to our web design team. Please let me know if you have any other suggestions about the new forum.

-Bryanna
Newfangled Solutions Helpdesk: http://support.machsupport.com
YouTube Support Channel: https://www.youtube.com/c/MachSupportOfficial

Offline ger21

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Re: New Forum!
« Reply #3 on: November 05, 2018, 10:45:05 AM »
Getting rid of the restriction that EVERY attachment on the entire forum has to have a unique filename.
Gerry

2010 Screenset
http://www.thecncwoodworker.com/2010.html

JointCAM Dovetail and Box Joint software
http://www.g-forcecnc.com/jointcam.html

Offline Cbyrdtopper

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Re: New Forum!
« Reply #4 on: November 05, 2018, 10:07:34 PM »
I'm with steve.  The forum is the main thing I go to when going to the website.  It was easy to get to from the old website. 
I like the new look though!!
Chad Byrd

Offline thosj

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Re: New Forum!
« Reply #5 on: November 06, 2018, 06:29:40 AM »
I'm +1 on both of those!

Big MACHSUPPORT FORUMS button on the main page.

Get rid of the file name restriction!

Also, is this the forum with the short timeout restriction? I'll type, have to run to the shop to look at something or otherwise spend time not typing, come back, type more, try to post, get timeout, all my typing is gone. If so, that could be extended, too!! I could be thinking of a different forum ;)

Tom
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Tom Hesselman

Offline Stuart

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Re: New Forum!
« Reply #6 on: November 06, 2018, 07:29:56 AM »
Have a look at the usage of quite a few threads some have not been used for ages , maybe time to get the broom out and clean things up

As others have said a button to take us here

Very political the general layout now looks very dated in comparison to the main pages those big labels hot topic etc . Are very 60’s


Offline lumber60

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Re: New Forum!
« Reply #7 on: November 06, 2018, 01:47:35 PM »
How do i get to new forum / use search etc. Have tried and search always comes back with errors, doesn't recognize language????

Something has deffinetly changed!!!

I can't figure it out

Ken

Offline n257jy

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Re: New Forum!
« Reply #8 on: November 08, 2018, 03:20:51 PM »
Regarding the new forum layout -

One thing I have wanted to see for a long time, and now could contribute to is a HOW TO section. Documentation (or lack thereof in some instances) has always been big issue for me.
It would also help the newbie, a group who we all belong to at one point, to get up to speed on certain things.

MY 0.5 cents worth! :)


Offline TOTALLYRC

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Re: New Forum!
« Reply #9 on: November 09, 2018, 06:37:35 AM »
1.How about a link in the first post that takes us directly to the new forum, as opposed to guessing as to where it is. If it is Machsupport.com, it is currently down and I am not sure if it is where the new forum is or not.
2. I went to http://support.machsupport.com/ to check it out, (saw it in your sig)and the colors are even more washed out than this website. What ever happened to color contrast?
3. Please put a link from the Forum (These pages)to the Mach home page. Even clicking the Artsoft Logo at the top of the page brings you to the forum, not the Mach home page.

Time to climb down and get some coffee.
Thanks for all you do Bryanna.


Mike
We never have the time or money to do it right the first time, but we somehow manage to do it twice and then spend the money to get it right.