Okay guys, I bought a UC 100 because I have a windows 7 64 bit computer. I bought the UC 100 and could not get it to work. No matter how I installed it. It was always the same answer. No controller found. check connections. This was a $135 controller from Amazon and suppose to be Mach3 workable.
http://www.cncdrive.com/UC100.html . I sent this driver back. Now can any one give me a address for one that works or is it best to convert this computer to XP or windows 32 bit
thank you Johnny
I wish you e-mail us with your problem, I'm sure we could help you to resolve your problem.
The only case when we could not help is if it was a fake UC100.
I mean unfortunately some chinese company flooded the internet with fake UC100 devices, they used the popularity of the UC100 and named their own chinese "garbage" motion controller UC100,
when it has nothing to do with our UC100 device. If you got a fake device then unfortunately there is nothing we could do and then really the best is if you return the device and report the problem to amazon, ebay, banggood or what the shop was where you made your purchase.
So, I want to warn customers to please only buy UC100 controllers from known sources, from one of our listed distributors:
http://www.cncdrive.com/distributors.htmlAnd if anyone has any doubts about if a UC100 they want to purchase from an untrusted/unknown source is real or fake then please take the time and e-mail us before the purchase and we will be happy to help to verify that.
We do our best to fight these counterfreight criminals, but unfortunately shops like e-bay are no help in fighting fraud,
they not doing anything to protect their buyers from fraud. When we e-mailed them several times about the counterfreights they did nothing,
and so we guess that it does not matter for them as far as selling the fakes make them some profit.
Also please note that the fake devices are all packed into metal enclosures and they have no serial numbers printed on the side of the devices.
The real devices all have a unique serial number and our packed into plastic enclosures, so in most cases (I can't say in all of them) it is easy to identify the fakes.