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Author Topic: About one on one phone support.  (Read 104300 times)

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Offline Tweakie.CNC

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Re: About one on one phone support.
« Reply #30 on: November 22, 2013, 11:50:09 AM »
Quote
Problem is what can be wrong? The axis drives work, but, the machine will not JOG.

Perhaps also check that you have the 'Jog ON/OFF' button enabled (green border).

Tweakie.
Success consists of going from failure to failure without loss of enthusiasm.  Winston Churchill.
Re: About one on one phone support.
« Reply #31 on: December 19, 2014, 11:11:50 PM »
Nobody has posted here for over a year - is phone support still available?  Please take my money!
I have Mach4, very little knowledge, and I am on an island thousands of miles from a training opportunity (literally).
My need is simply to get it configured while increasing my knowledge along the way.

Other Bruce
OB@Mosher.org
808 345-8143
(5 hours behind Eastern time)
Re: About one on one phone support.
« Reply #32 on: July 03, 2015, 07:25:09 PM »
new to the forum, I have a Platform CNC from Grunglanu design. I have built this from a kit and its working well.
I am trying to complete the electronics. I want to control my water cooled spindle (on/off) and speed from Mach3.
I have a Gecko 540 drive, Huanyang Inverter and 2.2kw spindle. I have been running the spindle directly from the inverter.

I have read the Huanyang manual and shifted the jumper to use external control, changed the PD001 from 0 to 1, also to
allow external control.

FRom the Gecko I have pin 6 conected to FOR on the inverter and pins 7-9 to GND, VI and 10v+.

I don't understand how to set in ports and pins to get everything running.

Best times are Tuesday afternoon PDT July 7th of Thursday 10 - 6.
SFPrinter
Re: About one on one phone support.
« Reply #33 on: July 22, 2015, 12:24:16 PM »
widget master cnc
bob campbell combo break out board
windows 8.1
smooth stepper
mach 3
all lights work, motors are holding... but will not jog         need phone service please..
john
623 327-3968
john@sonoranbreezecreations.com

Offline GMcG

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Re: About one on one phone support.
« Reply #34 on: July 24, 2015, 12:44:15 PM »
Please see my request and added posts at your site regarding my problem description and a G Code file. I can be reached any time today at 817 247-9247. My e mail address is gmcgowan3@verizon.net.  Thanks and look forward to hearing from you.

Greg
Re: About one on one phone support.
« Reply #35 on: June 14, 2016, 01:09:47 PM »
My Name is Ali Saqib and I need help on installing Mach3. I am unable to resolve the driver issue yet. I have tried specialdriver option but none works.
My number is 714-400-4895
My email is alisaqib3@gmail.com
Re: About one on one phone support.
« Reply #36 on: November 24, 2016, 01:31:21 AM »
Hi,
I would like Australian Phone Support.
darren at allaxis.com.au
O4O3 121 338
About one on one phone support.
« Reply #37 on: February 05, 2017, 07:51:12 AM »
Hi Machsupport

I need support for setting up my mach3.

The system i´m using is a 32 bit win XP.

Please respond to "jesperlodberg@gmail.com"

Best regards

Jesper
Re: About one on one phone support.
« Reply #38 on: March 16, 2017, 09:59:36 AM »
Hello, if you require support please contact the Support team at Machsupport.com Click on the red Support tab and submit a ticket or search our knowledge base for a relevant article. Our team will assist you Via Email and if needed we will call you to assist in getting you sorted out, best regards Jim.

http://www.machsupport.com/support/
« Last Edit: March 16, 2017, 11:16:13 AM by Tweakie.CNC »
Re: About one on one phone support.
« Reply #39 on: October 31, 2017, 10:09:08 AM »
Hi  I am in desperate need of phone support trying to cut a job and machine is not helping.
Homing limits are way off and limit switches are not being recognized , is it possible for the dro to list distance in inches?
Brian Ouellette
781-640-7034