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Author Topic: License information  (Read 536 times)

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Offline gld

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    • Gary Davison
License information
« on: December 03, 2023, 11:28:11 PM »
I purchased Mach4 from Automation Technology Inc, August 20, 2018. I still have the invoice. With my recent problem reinstating license they (AT) tell me they have no record of my purchase. I took them 2 weeks to get back to me with that information. In the mean time, I discover I can self manage my license on the machsupport.com form. So I sent AT an email requesting them too transfer my license info over here. A week later they respond with
( Hi Gary

I have no way to do transfer

Thanks

John
)

Seems too me all that is needed is a copy of my invoice to complete the transfer???
I do have an account on machsupport.com, created in September 2018.


Gary Davison
Gary