Hello Guest it is February 27, 2024, 06:17:29 PM

Author Topic: Dspmc 7763m help  (Read 1544 times)

0 Members and 1 Guest are viewing this topic.

Dspmc 7763m help
« on: November 30, 2020, 10:02:05 AM »
Hi all,

I have a dspmc 7763M that had been working fine for about 3 weeks. I went into mach 4  the other day and it gave me the error hicon controller could not connect unsupported firmware, I then went to vsi device manager scanned the network found the controller but it was higlighted in red and the mode said BL which I'm guessing means bootloader. When I try to select the controller i get a popup that says it is not supported by this version of vsi device manager but I cant find any older versions.

Any help is greatly appreciated.
Re: Dspmc 7763m help
« Reply #1 on: November 30, 2020, 10:27:49 AM »
Please send an email to
Code: [Select]
support@vitalsystem.com with a screenshot of the device manager.