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Author Topic: ArtSoft Website Down Again??  (Read 172 times)

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ArtSoft Website Down Again??
« on: June 13, 2020, 03:45:16 PM »
Here is the fun thing, I can log in from the house computer, but that won't work for the licensing as I need to log in from the actual computer the work software is on to get the PCID or whatever.  Same login from the shop computer... Password not valid???  Its so s l o w from either  location.  All MY OTHER sites are like the speed of light, I even stream my TV over it.

So is ArtSoft not paying its server rent or lease?? Its getting old, all I want is my license transferred to my new computer.
Retired Master Electrician, Commercial HVAC/R Service and lots of Hobbys.
Re: ArtSoft Website Down Again??
« Reply #1 on: June 13, 2020, 03:53:14 PM »
The Machsupport.com web site, including license maintenance, seems to be running fine for me. The Internet is a complex beast and many things other than the web host could be causing your problems.
Steve Stallings
For PMDX product support, please use PMDX forum or direct email for quickest response. We do not use this forum as our primary product support site.