Just my 2 cent's worth...
Whilst Artsoft / NFS maintain and provide this forum for our benefit, learning, understanding, exchange of views, etc. it is not the primary source of support for the Mach4 product. Those Hobby users of Mach4 who have encountered problems with the product should use the Help Desk, Ticketed Support System
www.machsupport.com/support/Tweakie.