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Author Topic: License problems  (Read 743 times)

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Offline N4NV

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License problems
« on: May 28, 2017, 11:40:17 PM »
My mill wizard license is not working.  I set up a support ticket and 48 hours later I get an autoresponder asking if my issue is resolved.  No one has ever contacted me!  There is a link on the bottom of the email to let me view my support ticket, but when I click the link I get a screen that says I have to log on and there is no place on the screen to log on.  This is the first time in 8 years I have ever asked for help with a support ticket.  I'm glad I never had in the past because the system is broken. 

Vince

Offline N4NV

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Re: License problems
« Reply #1 on: May 30, 2017, 08:57:23 AM »
Problem resolved.  I think their autoresponder didn't know about the holiday.  I got a new license yesterday which I did not expect since it was a holiday.  All is well.

Vince