Please download the latest mach4 software and also the latest plugin from our website. There had been many updates that happened between now and last few weeks.
I do not understand this comment. The last plug-in on your site is dated Oct 9th. You posted on Oct 28th stating that many updates have happened over the last few weeks, but there has not been a new plug-in posted in 4 weeks.
There has only been one MACH4 release and the release notes say nothing about this problem.
Please let us know what error are you seeing so we can narrow it down and try to resolve it.
regards
Rufi
I pulled the plug on MACH4 around week 3 of this issue, but I continued to spend time working with Vital Systems to identify and test this bug. At some point, I tested a new plug-in/Mach4 release and the problem seemed to be gone.
However, subsequent to that, Vital Systems posted another work around for the same issue, so obviously it was not fixed. Also obvious is that discovering that the bug still existed must have required much more extensive testing than I did.
The problem has been the same since I reported it on Sept 8th. The latest workaround posted by Vital Systems identifies the same problem. I already tested a 'fix' and did not see the problem, yet Vital Systems did find it again later, apparently in more extensive testing. As I have no idea what they were doing to make the bug resurface, most likely I would not find it in cursory testing.
I have only two HiCON's and both are now configured for and running MACH3 with no problems. I am not inclined to load and reconfigure MACH4 and flash the HiCONs to do more testing using machines that need to be running. I think I have done more than my share in helping Vital Systems find and fix this issue.
Vital Systems is well aware of what the problem is and should be able to say if it is fixed or if it is not fixrd, and in what version of the plug-in and/or MACH4.