My Pokeys 56U has stopped working. Up until now it has been working fine, but yesterday, halfway through a setup of a job, it suddenly stopped.
I unplugged it and plugged it in again, and I now get the message
"USB Device not recognized. One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it......"
Have both Red and Green Status LED's lit. I have tried plugging it into another computer and get the same result. I've also tried resetting it, by grounding pin 54 on startup, but still get the same.
Can you give me an idea what could have happened and what I can do to get it running again.

I've now removed all the wiring from the Pokeys and plugged it into yet another PC. Still getting the same results, with Windows reporting Error code 43. Looks to me like the Pokeys has failed.
What sort of warranty do these have?

Please write to support@poscope.com

Thanks,

Email sent.

Interesting thing happened tonight.... I have been setting up the new Pokeys and for some reason I decided to plug the old one back in. Didn't get any error messages and it popped up as being available in the pokeys software. Tried a few connections and it looks like it still works!
Guess I have a spare now!