Author Topic: Phone Support Please  (Read 2114 times)

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Offline saintr

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Phone Support Please
« on: October 29, 2012, 08:06:49 PM »

We've been having a couple issues with a fresh installation of Mach3 on a new machine. After reading through many posts and submitting a couple of our own we've had no success fixing them. We need to get this resolved ASAP. More info is below:

1. Z-axis levels are not being displayed in Mach3 viewer, all Z-axis paths are flat on X-Y plane. They appear fine on our other Mach3-Gecko machines.
2. Mach 3 suddenly stops running 1/2way through G-code program (same place each time)


System Info:
Intel Atom D2700 Mini-ITX
Windows 7 32-bit
Parallel port pre-installed
Xylotex control unit and NEMA 23 motors
Mach3 was installed following Win-7 directions from Forum