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MACH 3 SUPPORT
« on: September 09, 2009, 07:45:32 PM »
I started a thread asking for help with Mach3 and my Techno, but no one replied. Where do you talk to the people who took your money for the software? I need technical support, but do not know where to ask. Thanks

Offline Hood

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Re: MACH 3 SUPPORT
« Reply #1 on: September 09, 2009, 08:07:13 PM »
Ask here, your last post wasnt exactly specific and unless someone actually knows your machine then its unlikely you will get help. Provide documentation or pics of the drives, motors  etc then you will more than likely get help.
 As for people taking your money for the software then yes that is exactly what they did, they didnt take money for doing the retrofit ;)
There are manuals and videos and this support forum all designed to give you help but you need to ask specifics or provide info as people are not mind readers.

Hood
Re: MACH 3 SUPPORT
« Reply #2 on: September 10, 2009, 09:55:46 AM »
it's a fair point. Mach3 has so many applications it's impossible to offer hardware support. I've seen it used for glue dispensers, mills, lathes, pipe benders, plasma cutters, routers and all sorts of uncommon applications.
Re: MACH 3 SUPPORT
« Reply #3 on: September 10, 2009, 12:14:51 PM »
I also want to speak to the developers about why the rear toolpost is a problem still.

I did ask nicely about a solution in my thread, but no answer as yet.

Phil
The Good Thing About Mach3, Is It's very Configurable

The Bad Thing About Mach3, Is It's Too Configurable
Re: MACH 3 SUPPORT
« Reply #4 on: September 10, 2009, 12:19:45 PM »
Ask here, your last post wasnt exactly specific and unless someone actually knows your machine then its unlikely you will get help. Provide documentation or pics of the drives, motors  etc then you will more than likely get help.
 As for people taking your money for the software then yes that is exactly what they did, they didnt take money for doing the retrofit ;)
There are manuals and videos and this support forum all designed to give you help but you need to ask specifics or provide info as people are not mind readers.

Fair enough. The controller is a Mac 100, and I will post pics of the motors and drives. TY
« Last Edit: September 10, 2009, 01:38:29 PM by ger21 »
Re: MACH 3 SUPPORT
« Reply #5 on: September 11, 2009, 07:04:46 PM »
Here is a top and side view of the stepper motor:


Offline Hood

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Re: MACH 3 SUPPORT
« Reply #6 on: September 11, 2009, 07:09:44 PM »
Where do the Green Brown and White wires go to?
Also do you have pics of the drives?
Pics of the connection to the controller/pc?


Hood
Re: MACH 3 SUPPORT
« Reply #7 on: September 11, 2009, 07:17:49 PM »
I'll get back with you, thanks

Offline Hood

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Re: MACH 3 SUPPORT
« Reply #8 on: September 11, 2009, 07:20:00 PM »
No problem, its late here but will look tomorrow or maybe someone else will jump in if you get the info posted.

Hood

Offline Chip

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Re: MACH 3 SUPPORT
« Reply #9 on: September 11, 2009, 08:38:47 PM »
Hi, BORDER PATROL

It appears that you have 8 wire steppers to me, If your driver is bipolar then ref to the attached pdf for 8 wire connection options.

If your driver is uni-pole then there is only one way to wire the steppers.

Lit us know as Hood stated.

Chip