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Author Topic: Harddrive crash  (Read 2022 times)

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Harddrive crash
« on: June 03, 2009, 11:52:46 PM »
Hope I am in the right spot. I had a total harddrive crash and lost all my email. I keep all my replies to licenses in the drafts folder of my email service. I should write this stuff down I know. I am a phlatprinter owner and have had the mach3 license for a while now. How do I retrieve it? What proof do you need that I actually bought the license. I'd really like to get back to running my phlatprinter ;) Thanks for any help. Just checked my paypal account it was purchased on Nov 6 2008 for 159 dollars Newfangled solutions. Hope this helps.

Claude F Betts
« Last Edit: June 03, 2009, 11:58:45 PM by banditt11 »

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Re: Harddrive crash
« Reply #1 on: June 04, 2009, 02:09:26 AM »
If you email license@machsupport.com with your registered name and  email address explaining the situation that should be enough but Scott will advise if he needs more info.
Hood
Re: Harddrive crash
« Reply #2 on: June 04, 2009, 07:01:26 AM »
If you email license@machsupport.com with your registered name and  email address explaining the situation that should be enough but Scott will advise if he needs more info.
Hood

Yep. I found that email after I wrote this message. I got a very quick response. These guys are great. I'm up and running again.

Frank