yesterday i mailed a letter to smooth stepper support.but didn't get any reply till now.may be they are on vacation.so iam posting the same here.i need little help here guys
thanks in advance.

Hello,
First of all,thanks for the smooth stepper.

There are some points i would like to clear before going to buy smooth stepper.
1.the current smooth stepper is a beta version.so later by updating
the only firmware make it stable?imean what if some hardware changes
comes in to the picture.as iam planning to sell the machines made by
smooth stepper,i can't run around changing the hardware settings.i
want the system completely fool proof.
2.i red in the manual,that the smooth stepper shld be placed in an
static free environment.that means does it uses some micro controller
to run the inside logic.why iam curious abt this is,even a small
amount of static energy will wipe out the micro controller.so how can
i handle such situations.
3.there are 2 ports in the smooth stepper.can you tell me which one of
these are inputs and outputs and which one is pwm for spindle control?
and your manual said its upto the user to choose either way.imean
24outsputs and 16 inputs vice-versa.upon configuration.how to do this.
4.i'll be using AC servo system(along with noise filter)to run my
axes.which takes step and direction as inputs.it worked on normal
parallel port.can i expect same from smooth stepper.

Below picture is the plan that iam going to use the SS along with my
AC servo system.

please help me to clarify above doubts.
can you send the shipment cost and details,so
that i can place my order as soon as possible.and is it possible to
manually pick the SS(i need to know where your located).i have some
friends in US and UK

i'll be waiting for your reply
thanks and regards

Hello,
First of all,thanks for the smooth stepper.

There are some points i would like to clear before going to buy smooth stepper.
1.the current smooth stepper is a beta version.so later by updating
the only firmware make it stable?imean what if some hardware changes
comes in to the picture.as iam planning to sell the machines made by
smooth stepper,i can't run around changing the hardware settings.i
want the system completely fool proof.

Dont think there will be any hardware changes at all, the only changes will be in firmware.

2.i red in the manual,that the smooth stepper shld be placed in an
static free environment.that means does it uses some micro controller
to run the inside logic.why iam curious abt this is,even a small
amount of static energy will wipe out the micro controller.so how can
i handle such situations.

Just Greg being overcautious I think The firmwware is loaded from the plugin each time you start Mach so nothing to wipe out as such

3.there are 2 ports in the smooth stepper.can you tell me which one of
these are inputs and outputs and which one is pwm for spindle control?
and your manual said its upto the user to choose either way.imean
24outsputs and 16 inputs vice-versa.upon configuration.how to do this.

The SS mimics the PP exactly as far as Pins available are concerned, port 2 can be configured exactly like the second PP in that pins 2-9 can be asigned as either all outputs or all inputs. There are also encoder inputs on port 3, these can also be used for general purpose inputs, or at least that is my understanding but as I have never used them other than for encoder inputs I cant confirm 100%

4.i'll be using AC servo system(along with noise filter)to run my
axes.which takes step and direction as inputs.it worked on normal
parallel port.can i expect same from smooth stepper.

Yes

can you send the shipment cost and details,so
that i can place my order as soon as possible.and is it possible to
manually pick the SS(i need to know where your located).i have some
friends in US and UK

i'll be waiting for your reply
thanks and regards

Greg will have to let you know on that one, he is away for a few days but should be back soon.

Hood