Need help Getting motors to turn

I have the grex installed and the motor tuning flashed
And the encoder settings flashed to the grex
I have a green light on the G100 and set a couple hot keys when I push the key
The dro counts but the motors don’t a red light lights up by the step and direction wires
On the G100

There is power to the motor
I have a motor mounted in a vice to test it
If you need more info let me know

I had a wireless internet connection on the computer but had to remove it
Things seem to be working now but I cant get the motors to turn I believe it is just a simple setting but an not sure I am using a separate computer for the internet and will print out
The information I find out and take it to the other computer to try

I am out of ideas almost all the parts are made to work together but something is wrong
The only thing I can think of now besides keep playing with the settings in mach3
Is to take one of the motors off the machine and change it for the one I have for testing
To rule out a bad motor all the motors and other parts are new so that should not be the case

Thanks for any help or ideas
I have the motors enabled and set to port 1
I have tried it with encoders enabled or without with the same results

It is most likely a simple setting
When I am in the motor tuning I notice when I put a number in to like a 1 in the step and dir box
And flash it to the G100 the next time I open it it still has a zero in them

I just tried it again and noticed when I push the key to go into + direction on the keyboard
a red light comes on behind where the step direction wires are wile it is pushed
if I push in the - direction the red led behind the direction wire comes on and stays on
thinking it must be a wiring thing I double checked my encoder also tried switching the phase wires for it
but it is all correct and changing the wires did nothing
I have all the wires removed except the power to the G100
the crossover cable and the plus wire from the G100 to the drives
and the step and direction wires to one drive
still the same also tried another axis with another motor earlier and no movement
the people at Gecko say they don't know what it could be
only thing I can think of is to try to set up a parallel port and check the drives without the grex
to test that end of the parts and wiring 
well I guess some day I will get it figured out

I have sent you a personal message.

Brett