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Author Topic: PoKeys 56U motor pulse train output  (Read 8699 times)

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Offline NeoTO

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Re: PoKeys 56U motor pulse train output
« Reply #10 on: April 05, 2016, 03:52:16 PM »
It should work if it is USB 1.1.
www.poscope.com home of PoKeys USB HID, IO, USB, Ethernet controler and PoScope USB PC oscilloscope
Re: PoKeys 56U motor pulse train output
« Reply #11 on: April 05, 2016, 04:45:42 PM »
Hi
Interesting. I can not find anywhere in device manager what USB version the hub is (USB or USB 1). But what ever it is PoKeys is not recognized by it. The hub reads a memory stick but it tells you that your device will run faster in a USB 2 device. I will see if my neighbor has on later today.
Jan
Re: PoKeys 56U motor pulse train output
« Reply #12 on: April 06, 2016, 01:12:50 PM »
Hi
I went and got a hub today (Walmart special) and yes it made a difference. Jogging is much smoother but the communication status bar bounces at the 70 to 80%  level and goes into the high 90s. Your trouble shooting program still says failed.

Searching for PoKeys devices... OK
Found 1 USB PoKeys devices and 0 ethernet PoKeys devices
---------------------------------
Connecting to device 33421 [USB]... OK
 - Connection: USB [PID=0]
 - Device type: PoKeys56U [10]
 - Device name: PoKeys56U
 - Firmware version: 3.1.68 [Nov 27 2015]
 - Speed test ...  500 commands in 1071 ms [min: 1.6 / average: 2.1 / max: 10.6] - device dT 1072
 - Fast USB interface: Enabled
 - Switching to Fast USB... Failed
Jan

Offline NeoTO

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Re: PoKeys 56U motor pulse train output
« Reply #13 on: April 06, 2016, 01:15:51 PM »
Make sure you don't run the troubleshooting application in parallel to Mach4.
www.poscope.com home of PoKeys USB HID, IO, USB, Ethernet controler and PoScope USB PC oscilloscope
Re: PoKeys 56U motor pulse train output
« Reply #14 on: April 06, 2016, 01:18:01 PM »
OK Mach4 not loaded

Searching for PoKeys devices... OK
Found 1 USB PoKeys devices and 0 ethernet PoKeys devices
---------------------------------
Connecting to device 33421 [USB]... OK
 - Connection: USB [PID=0]
 - Device type: PoKeys56U [10]
 - Device name: PoKeys56U
 - Firmware version: 3.1.68 [Nov 27 2015]
 - Speed test ...  500 commands in 1001 ms [min: 1.8 / average: 2.0 / max: 2.2] - device dT 1003
 - Fast USB interface: Enabled
 - Switching to Fast USB... OK
 - Speed test [Fast USB]...  500 commands in 1002 ms [min: 1.8 / average: 2.0 / max: 2.2] - device dT 20115

Offline NeoTO

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Re: PoKeys 56U motor pulse train output
« Reply #15 on: April 06, 2016, 03:09:54 PM »
Do you have the 'Update rate' set to 'Fast' in the PoKeys plugin settings (Miscallenous tab)?
www.poscope.com home of PoKeys USB HID, IO, USB, Ethernet controler and PoScope USB PC oscilloscope
Re: PoKeys 56U motor pulse train output
« Reply #16 on: April 06, 2016, 03:35:31 PM »
Update rate is set to Fast. Connection timeout Normal. I have not changed these from the beginning, I thought that they applied to one of the expansion modules.
Jan
Re: PoKeys 56U motor pulse train output
« Reply #17 on: April 12, 2016, 07:13:18 PM »
Hi
I see that there was an update on Pokeys to version 7.30.0.02914. After installing it and updating the Mach 4 plugins things seem to run better. The communication bar seems to stay out of the red zone but it only works if I use the USB hub. I tried a different computer today and still had the same problems when plugged directly into the USB port. So, is the solution that I must use a USB hub? If so I think a good idea would be build the hub into the control box.
Thanks Jan

Offline NeoTO

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Re: PoKeys 56U motor pulse train output
« Reply #18 on: April 14, 2016, 12:08:25 AM »
Can you give us some information on what is common on your computers? Some combination of USB hardware and sytem drivers "doesnt' like" the configuration of PoKeys device and just slows down the communication. We are trying to figure out what (HW, driver etc.) is causing this.
www.poscope.com home of PoKeys USB HID, IO, USB, Ethernet controler and PoScope USB PC oscilloscope
Re: PoKeys 56U motor pulse train output
« Reply #19 on: April 14, 2016, 04:07:08 PM »
Hi
The first computer is a laptop. Windows 10 Home. Intel CPU T1600 @ 1.66 GHz, 2.00 GB RAM, 64 bit operating system x64 based processor, Intel ICH9 Family USB Enhanced Host Controller
The second computer is a desk top. Windows 10 Pro. Intel Core (TM)2 Duo CPU E7300 @ 2.66 GHz, 4.00 GB RAM, 64 bit operating system x64 based processor, Intel ICH10 Family USB Enhanced Host Controller

These computers are at least 5+ years old.
Hope this helps
Jan