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Author Topic: evolution of support system for Mach software  (Read 1679 times)

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evolution of support system for Mach software
« on: July 09, 2015, 10:16:20 AM »
I mentioned this in another thread, but felt it deserved its own topic.

Improvements on the Mach software support front may at last be coming on line.

Two new guys have started working for ArtSoft in Maine. One is working to build
up a real support facility. The other will be helping with testing.

The first glimpse of things to come can be seen here:

http://machremote.dyndns.org:8080/

I don't know why the funny URL, but this is a real link from the "Contact Us"
page on the MachSupport.com web site. It is an on line bug and support
ticket tracking system. The Knowledge Base has been seeded with a few
items, but the rest seems virgin at this time.
Steve Stallings
www.PMDX.com

Offline dude1

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Re: evolution of support system for Mach software
« Reply #1 on: July 09, 2015, 05:30:20 PM »
there's a screen set with probing in it thanks Steve for letting everyone know about this