Integrated 3ch pulse generator: fixed pulse widths of 20 us.
External pulse generator: variable pulse width - pulse width = 1 second / current frequency / 2, with minimum pulse width of 4 microseconds and maximum pulse width of 500 microseconds. At 1 kHz step frequency, pulse width is at it's maximum 500 microseconds value, while at 100 kHz pulse width goes down to 5 us in average.
Also check that you are running the latest PoKeys firmware (updates are available at poscope.com).
Regards,
Matevž