Author Topic: Comment on great service from AnTek Inc  (Read 1967 times)

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Offline keyeswinter

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Comment on great service from AnTek Inc
« on: April 15, 2009, 12:31:11 PM »
As a total newbie I just wanted to share my first experience with CNC electronics and of course according to Murphy's law I hooked up  my new power supply incorrectly, next thing pop and well you know the rest. 

Called John at antek  full expecting to have to sell out $$  -  to my surprise and delight he shipped me the parts no charge (should get them tomorrow)

Just as an FYI I have never met John nor am I affiliated with Antek  - I was impressed with the service and wanted the community to hear it

thanks
keyes

Offline Metalstech

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Re: Comment on great service from AnTek Inc
« Reply #1 on: April 20, 2009, 04:47:18 PM »
I also was very impressed with the service from AnTek! John really came thru with follow-up on his product!  Upon delivery of my new power supply the outboard rectifier module was damaged during abusive shipping. When I had called AnTek and spoke to John he sent me a  new module and a fuse module at NO COST TO ME!
Thats what I call OUTSTANDING service!
Thank you again to those at AnTek!
Sincerely, Metalstech