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« on: September 16, 2017, 03:46:42 PM »
you only need update mach4 if required. should not need newer plugin. do you still have the old plugin? If you upgrade the plugin, you must update the firmware as well which is a risky thing as it may brick the controller if not done properly. the safest way to upgrade the firmware is to completely disconnect the controller from all plugs and leave only green power and Ethernet plugs connected. when new firmware is flashed successfully, disconnect the green power plug and reconnect after few seconds and make sure the new version shows up in the vsiDeviceManager on network scan.