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General Mach Discussion / Re: uc300 analog input outputs
« on: February 09, 2018, 01:19:15 AM »Thats not what ive found, besides which there should be easily available documentation for a product, you should not have to rely on a forum to get setup information.
I like cncdrive products they are excellent,ive used them for 10 years now but there customer service is dreadfull.
OK, no one can force you to ask the question on the Cncdrive forum, so I guess you'll just have to hope the Mach3 forum can be relied on to a greater extent.
I have had times in the past when it took 3 times to get an answer to my question, and there have been times when my question did not get answered at all. But overall, for the price I can't really complain, and if you are to look at the history of Balazs answering questions the last few months, you'll see he's quite active. And many of his replies are quite detailed. Many products have a much higher price and the main thing you are paying for is support.
I'd state your suggestions for improved documentation, on the Cncdrive forum too. If some other members chip in and agree with your suggestions, maybe Balazs will give it some priority over all the other things that are going on. I believe they are quite busy behind the scenes working on future features.