61
Mach4 General Discussion / Re: changing PC ID
« on: November 08, 2023, 10:24:16 AM »
Hi Gary,
If you have a Machsupport.com account then you can self-manage your license to create a new one which matches your new PCID. This was described by Steve in an earlier posting.
Unfortunately, it is unlikely that Automation Technologies have passed your details to Artsoft / NFS so an account will not exist. If this is the case then the solution to obtaining a new PCID matching license is via the vendor you purchased the original license from (AT). If they are not co-operative in this respect then report the matter to Artsoft / NFS and ask if there is anything they can do to resolve the issue.
Tweakie.
If you have a Machsupport.com account then you can self-manage your license to create a new one which matches your new PCID. This was described by Steve in an earlier posting.
Unfortunately, it is unlikely that Automation Technologies have passed your details to Artsoft / NFS so an account will not exist. If this is the case then the solution to obtaining a new PCID matching license is via the vendor you purchased the original license from (AT). If they are not co-operative in this respect then report the matter to Artsoft / NFS and ask if there is anything they can do to resolve the issue.
Tweakie.