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Mach4 General Discussion / Re: Switching from Mach 3 to 4 - How Do You Change Motor Tuning Time
« on: May 12, 2020, 02:37:06 PM »I really hate to say this but give it a break.
You can clearly see in the graphs the time it takes to accelerate, followed by a max feed followed by a decelerate.
The times are all there.
Who cares if the overall time is 1 sec or 5 sec?
I care. I never got the the point of tuning since I assumed the times were clearly wrong (that the ramp up and down would happen over a 4 second period). It might be debatable if it is a "bug" but don't put information in place if it is known to be wrong.
There are two types of companies - those that beg their customers to tell them what is wrong or how to improve their products and then they take those suggestions to heart and then there are companies that think every time a customer "complains" they should dismiss the feedback because only they know best.
I run a company in which we actively reach out to customers, asking for feedback and complaints - even our CS person sends an email after every order asking if there were any problems to be 100% sure there isn't a problem we could solve. Thank God our competitors don't do that. Maybe we shouldn't decide for Newfangled which company they want to be.