Hello Guest it is July 02, 2022, 01:21:12 AM

Show Posts

This section allows you to view all posts made by this member. Note that you can only see posts made in areas you currently have access to.

Messages - Vital System Support

Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 »
HiCON Motion Controller / Re: Mach4 update
« on: June 22, 2022, 10:43:23 AM »
Hello Marne

Mach4 version 2 is fully supported by our motion controllers. This list includes 7866, 7766, EC01, DSPMCv3, & HiCON mini.

When you update Mach4 Please update the firmware on the controller, The plugin in Mach4 and VSI Device manager to the latest version. The manuals and downloads are available near the bottom of each product page on our website.

We also encourage our users to maintain backups in case they don't like something that was added in by Mach4 or us and if there are some breaking changes for your custom scripts. Usually there is no need to update to the latest version if you are happy with the current operation. We continually add new features and bug fixes. It is nice to hear you had backups.

dspMC/IP Motion Controller / Re: Control analog outputs
« on: May 26, 2022, 05:58:39 PM »
Hello Olaf

Please send an email to support@vitalsystem.com with a screenshot of VSI device manager with the "Activations" tab open. The controller has to be connected to the computer and selected in the device manager for it to show up.

We can then lay out the options on how you can control the analog outputs for valve control applications.


HiCON Motion Controller / Re: hicon backup settings file
« on: May 11, 2022, 01:07:35 PM »
They are stored in the machine.ini file located in the respective profile folder. You can copy this file. The Mach4 software also stores backups if you have configured for it.
Alternatively you can package the whole profile easily. I would recommend this method.
Instructions on how to package profile
1.   Open mach4 using the profile you are working with.
2.   On mach4 menu go to Help->Support->Package Current Profile
3.   Save package to desired location.
4.     Import the profile in a new Mach4 Installation

You can go down to 60hz and 125 safely. Warnings are fine as long as there are no errors. The polling speed is dependent not only on the CPU but the Network card/module on your motherboard. We recommend 1gbit network interface to reduce the number of factors that can affect network latency. 1gbit will ensure the needed network latency but some 100mb/s cards should also be fine. Unfortunately it is hard to predict what factors are involved as there are numerous.

Otherwise the problem could be with "running too many applications at the same time" or some "heavy background activity" or "antivirus slowing the system down" or "HDD is near capacity".

Please refer this Post


We recommend keeping the default values. ie. 80Hz and 125 buffer level.
You can go down to 60Hz and 150 buffer level.

As long as the machine is working as intended we do not recommend changing those values even if there is a warning.

HiCON Motion Controller / Re: Couple questions about ArcPro
« on: December 13, 2021, 10:03:49 AM »
Hello DynMetalworks

I will try my best to answer your questions.

1. You can save your THC settings for different materials in ArcPro screen. To select the setting you can use Gcode to select tool number. The tool number corresponds to the THC setting you have saved. Default is 0.

2. You can use Fanuc post processor with any software including Sheetcam.

3. Yes you will need a adapter for the ohmic sensor that can work with 24V digital inputs on the Integra 7866.

Here is an example on Mach4 forums to use one without a adapter.

4. you can wire the step/dir directly to the clearpath motors we have some wiring diagrams on our website.
https://www.vitalsystem.com/portal/support.php under Stepper/Servo Connections

Our controllers can only drive low watt sensors
Please use a dedicated power supply for the HVLB.

please confirm you have encoder feedback working when you move the motor by hand.  you can see the encoder count in the Hicon Diag status window.

Once you have that working, you can then start tuning the PID loop.  Analog drives require PID filter to move the motor for position control.

here is the document to configure the PID params.


let me know if you need further help.  you can start a thread in the DSPMC forum so we will get notification when you post there.

VSI Support Team.

HiCON Motion Controller / Re: which device i need Ethercat servo
« on: April 09, 2021, 01:16:14 PM »
Hello KatzYaakov

Thank you for taking an interest in our EtherCAT products.

We offer Maxsine EtherCAT servo drives which come with absolute encoders. These can be read using EtherCAT.

You will need EC01 which is the EtherCAT master and two ECS1 for your I/O needs which includes 40 outputs and 20 inputs with analog outputs.

More information can be found on our website.


Let us know the EtherCAT drive wattage and frame size so we can come up with a quote via email.

Please contact us via email for further details. You can reach us at support@vitalsystem.com

dspMC/IP Motion Controller / Re: DSPMC v3 7763 PIN MAPPING
« on: March 14, 2021, 09:51:01 PM »
The user guide is available on our website:


look at page 19.  The tables starting from J1 shows the mapping in mach4.

Let me know if you are looking for something else.

HiCON Motion Controller / Re: MainLoop Tick Interval Error
« on: March 05, 2021, 09:01:14 AM »
This error means the computer is not able to keep up the polling rate to get the runtime information from the controller.

You can lower the polling frequency in HiCON Config under system tab. For every 5hz lowered increase the max buffer by 10.

The computers frequency can be monitored in the HiCON status window. 80hz is the default but too low values may cause errors.

As long as your machine is working as intended at 80Hz you don't really need to change it. Some laptops and some computers with i3 cpus are not able to maintain this 80hz.

Attached pictures for reference.

Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 »