Messages

1

General Mach Discussion / Re: License problem being sent

« on: November 15, 2021, 03:42:07 PM »

License Broblem solved

2

General Mach Discussion / License problem being sent

« on: November 13, 2021, 04:32:38 AM »

Hello. I'm try to contact Newfangled to have my mach3 license sent. When I resend my license from my account and I copy and past the link it comes back no file found contact support. I have sent many email trying to have this solved but no one from Newfangled has contacted me and I'm at my end to have this fixed. This is why I'm on this site to find help. My old computer died on me, so I bought a new one and installed windows 10 this is why I need my license. Thank you for any help in advance.   

3

General Mach Discussion / Re: Licence

« on: November 16, 2019, 03:14:51 AM »

Hello Tweakie. Yes mate im getting the same feeling that i will have the same issue if the time arrives. The mach support team were great once i learned how to contact them. If i have any more trouble with the licence that will be the first place i will go to. I no now that my licence will all ways be there if i ever needed it again. Now Im struggling with getting the machine to work from mach3. It was working great before i started installing a zero touch probe. Then my spindle stop working and i couldn't get it going again and the touch probe wasn't work well. So removed the probe and reinstalled windows and mach3 and thats where the licence issue started. Now i struggling with the set up ports and pins. looking at youtube and forums none of these settings are working. My brain hurts.

4

General Mach Discussion / Re: Licence

« on: November 15, 2019, 04:48:29 PM »

Hello Tweakie. Just an update. Artsoft replyed to email and reset licence and sent me the the licence email. I have downloaded and SAVED it to a usb. Mach3 is running now with my licence again. Have a good day...James

5

General Mach Discussion / Re: Licence

« on: November 15, 2019, 03:54:19 AM »

Yes mate that won't happen again. some lessons a hard to learn. and thanks for your time Tweakie. 

6

General Mach Discussion / Re: Licence

« on: November 15, 2019, 03:30:42 AM »

Yes mate. nothing there not that i would expect it to be there as i havn't resend it yet. I should have kept the last email licence that was sent a month ago but i delete my email after a month. Can i save the licence on a usb and keep it in case i need it again instead of resending it.  James

7

General Mach Discussion / Re: Licence

« on: November 15, 2019, 03:12:22 AM »

HI Tweakie. I Purchased my licence from Artsoft in August. I had my licence resent about a month ago after reinstalling windows and it work fine but this time i went there after reinstalling windows and the resend button was not there.

8

General Mach Discussion / Re: Licence

« on: November 15, 2019, 02:45:48 AM »

Hi Tweakie thanks for the reply. I tried all that a few days ago and with no success I went to the site and the licence managing and there is no resend licence, thats what brought me to this forum hoping for a answer. It was there a month ago when i reinstall windows but its not there now, i emailed artsoft and thay told me the same thing. so i have left another email explaining that the resend licence is not there. dont no what else i can do, ill just have to wait to thay reply and who knows when that will happen. Untill then i can't use my machine.

9

General Mach Discussion / Licence

« on: November 14, 2019, 09:16:20 PM »

How to have my licence resent

10

Mach4 General Discussion / Re: New people welcome !! Come in here and introduce your self!

« on: November 14, 2019, 09:09:45 PM »

Hello to all Glad to be here. My name is James. Im 62 years old and just starting in the world of cnc routing. What a journey. What brought me to this forum, im trying to have my licence resent as i just reloaded windows and wipe every thing of my pc. I have sent many emails for help with no response. so if i can't get my licence resent do i lose my money as i have only had it for 2 months. Thank you for any help.