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Galil / Re: Migrating from Camsoft w/Galil DMC-1842 for 1979 Tree Journeyman 200 2-axis
« on: July 10, 2013, 09:34:08 PM »Thanks for your experiences with Mach 3 VS CamSoft, I also own a Tree Milling machine, a 320 Journeyman that I retrofitted back in 2006 to a CamSoft with Galil controllers machine and it has worked fine up until a week ago, It looks like I need to go back and retune the servos; and Camsoft doesn't seem to be making any difference when I change the servo tuning settings.
But anyway, about your mentioning your dealings with the Camsoft people, the experience I had with them was when I first was getting it up and running they were fairly helpful for maybe 3 or 4 weeks and then all of a sudden it was like "You need to pay for any more technical support from this point on" - and I was thinking excuse me, didn't I just pay you guys over $4000 for this freakin software already?
And yes, mine gets a popup screen every 6 months or so saying I need to pay for a maintenance fee, so far I've just been able to X out of the screen and it goes away for another 6 months or so...... I'll go to another controller like Mach3 before I pay CamSoft any more money for anything.
I got the CNC Professional with the AS 3000 CAD/CAM and let me tell you, that AS 3000 is a joke, it took me about 2 weeks messing with it and I went back to TurboCAD/CAM
Yep, sounds familiar. Gary gets amnesia and starts talking about you needing to hire tech support. I was shocked that he would not even tell me the default password for Camsoft, "RISK." That was when I realized there was no way I would send this guy aother red cent. Times have changed and I don't see him keeping up with current business etiquette to earn business.