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Mach4 General Discussion / Mach4 License File Email - Please ensure your PCID is no more than 45 characters
« on: March 12, 2022, 07:33:58 PM »
Have a new PC to run the Mach4 CNC Router, went to the License maintenance - followed the instructions below,
when I press the “resend/email license” button, I get taken to a new screen which simply says "Please ensure your PCID is no more than 45 characters"
I never receive an email with my new license file. I have only this new PCID set as active, two others set as inactive,
anyone have any suggestions on how to get the new license file ?
To create a new PCID license
1) Check that your account email is correct. Change your account email on the “My Account” page.
2) If the maximum number of licenses has not been reached, the text “New PCID” will appear over a data entry box. These items will appear directly under the product, order number, and license id for which you are creating a sub-license.
3) Enter the PCID code from the product and from the computer you wish to create a new license.
4) Push the “Add” button and a license will be created and also emailed to you. There is no need to push the “resend/email license” when creating a new license.
5) A green highlighted message will appear indicating that your license has been emailed.
6) If the dark red text “You cannot create any more licenses” appears, you have reached the new license creation limit for this calendar year, total new licenses limit, or you have reached the active license limit.
7) If licenses are no longer being used, push the “De-activate” license button. This will reduce the number of active licenses and allow the creation of additional licenses if no other limits have been exceeded. Return to step #2 to create new licenses.
when I press the “resend/email license” button, I get taken to a new screen which simply says "Please ensure your PCID is no more than 45 characters"
I never receive an email with my new license file. I have only this new PCID set as active, two others set as inactive,
anyone have any suggestions on how to get the new license file ?
To create a new PCID license
1) Check that your account email is correct. Change your account email on the “My Account” page.
2) If the maximum number of licenses has not been reached, the text “New PCID” will appear over a data entry box. These items will appear directly under the product, order number, and license id for which you are creating a sub-license.
3) Enter the PCID code from the product and from the computer you wish to create a new license.
4) Push the “Add” button and a license will be created and also emailed to you. There is no need to push the “resend/email license” when creating a new license.
5) A green highlighted message will appear indicating that your license has been emailed.
6) If the dark red text “You cannot create any more licenses” appears, you have reached the new license creation limit for this calendar year, total new licenses limit, or you have reached the active license limit.
7) If licenses are no longer being used, push the “De-activate” license button. This will reduce the number of active licenses and allow the creation of additional licenses if no other limits have been exceeded. Return to step #2 to create new licenses.