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Mach4 General Discussion / Mach 4 licence not instaling

« on: September 05, 2015, 10:43:50 PM »

I have a problem installing the license it accepts the license ,says it is licensed, but when I reboot the computer the pcid has changed and it is unlicensed again . Artsoft says I can't license it until the pcid stays the same when I reboot .After trying three different computers with fresh installs of operating systems xp they all do the same thing, its long past frustrating can someone help here . Artsoft won't answer my emails any more and I have no licenses left to use (for my paid software).I have mach 3 installed and running fine for a about a year with hafco hm52 mill conversion .I decided to change to mach 4 I have it jogging in demo mode ok , finally after much hair pulling.I can't think of anything left to try its not looking good for this software.There is a lot of information on how to install the license but not much if it doesn't.

Thanks mike