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SmoothStepper USB / Smoothstepper ESS new setup failing to connect
« on: August 14, 2015, 01:30:27 PM »
I got a smoothstepper ESS to connect my tower running 64 bit windows 8.1 and G540 driver box.
I followed the instructions in the manual on Warp9's website as well as those instructions for setting up the IP address.
I have checked and rechecked that everything is correct, in cmd that the IP was updated, that it could ping the board.
When I open mach 3 to select the board as the controller for mach 3 to talk to, I select the ESS, click no to the prompt that says CTftp:WakeUpClient Board does not reply, and am able to input the board IP of 10.9.9.9 but when I press enter the exact same message appears and it loops without ever connecting to the board.
After trying this, going over everything. Installing Mach 3.x.62 instead of .66 and trying again. Nothing worked.
I then downloaded the configurator and restarted the ESS in BootP. Any attempt to make any configuration with the configurator results in the program freezing for a short while followed by two pop up notifications: "is not working. Retry or Quit Plugin (cancel)?" and "FT_Write - Server is not running"
I also tried turning the firewall off entirely without result and downloaded and tried Wireshark which indicates the computer is trying to communicate with the board. Status LEDs on the board all read normal including the ethernet LED flashing showing there is some kind of data transfer.
The only thread I have read that had a similar issue was related to a VPN program encrypting the Ethernet signal but this is a new PC with nothing that I can find in task manager that performs such a task.
Help would be much appreciated
Cheers
I followed the instructions in the manual on Warp9's website as well as those instructions for setting up the IP address.
I have checked and rechecked that everything is correct, in cmd that the IP was updated, that it could ping the board.
When I open mach 3 to select the board as the controller for mach 3 to talk to, I select the ESS, click no to the prompt that says CTftp:WakeUpClient Board does not reply, and am able to input the board IP of 10.9.9.9 but when I press enter the exact same message appears and it loops without ever connecting to the board.
After trying this, going over everything. Installing Mach 3.x.62 instead of .66 and trying again. Nothing worked.
I then downloaded the configurator and restarted the ESS in BootP. Any attempt to make any configuration with the configurator results in the program freezing for a short while followed by two pop up notifications: "is not working. Retry or Quit Plugin (cancel)?" and "FT_Write - Server is not running"
I also tried turning the firewall off entirely without result and downloaded and tried Wireshark which indicates the computer is trying to communicate with the board. Status LEDs on the board all read normal including the ethernet LED flashing showing there is some kind of data transfer.
The only thread I have read that had a similar issue was related to a VPN program encrypting the Ethernet signal but this is a new PC with nothing that I can find in task manager that performs such a task.
Help would be much appreciated
Cheers