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Mach4 General Discussion / Looking for Support
« on: July 23, 2021, 12:43:33 PM »
I am looking for a individual or organization that provides remote support (PAID TECH SUPPORT)through Team Viewer (or similar program). I have a lathe that uses Mach4 that has POKEYS57 Ethernet interface. I shifted to computers and having a Network problem. Mach4 Does not see the Pokeys motion controller. The machine worked fine before shifting computers and I have a copy of the MACH Directory off the old computer.
I tried getting paid support from ARTSOFT, but they just told me to go to Polabs for support. I have contacted Polabs but there has been no response yet. I figured there is someone with a lot more experience with Mach4 and Pokeys57 than me that would be able to get this problem fixed.
Let me know id anyone is interested or has a lead of someone that may be willing to give a hand.
I tried getting paid support from ARTSOFT, but they just told me to go to Polabs for support. I have contacted Polabs but there has been no response yet. I figured there is someone with a lot more experience with Mach4 and Pokeys57 than me that would be able to get this problem fixed.
Let me know id anyone is interested or has a lead of someone that may be willing to give a hand.