Messages

1

General Mach Discussion / Re: Customer Support

« on: April 04, 2014, 09:40:57 AM »

I apologize, our stupid spam filter for work decided to put machsupport.com on the blacklist for some reason.  Found the emails and got the license.

2

General Mach Discussion / Customer Support

« on: April 04, 2014, 07:11:57 AM »

I've tried twice to contact customer support with no response.  The Mach3 Addon license was purchased and is listed as complete, however no license has been received. 

3

dspMC/IP Motion Controller / Re: Work Offset issues

« on: August 22, 2013, 04:05:04 PM »

Yeah, it homes out just fine.  We're not trying to send it to the machine home, we want it to go to the work offset zero position, but stay at machine zero in the Z.  So far it just moves up to machine zero in Z, moves to work offset zero in X and Y, then drops down to work zero in the Z.

4

dspMC/IP Motion Controller / Work Offset issues

« on: August 22, 2013, 02:18:01 PM »

We have Mach3 set up on a Bridgeport V2XT with Vital System DSPMC Controller.  The problem we are having is with G54 work offsets.  We set it up just like in the video, moved over in X and Y then down in the Z.  Zero'd everything out and they are showing in the work offset screen.  The problem is when we tell the machine to "goto zero" it moves up in the z, back to 0 in X and Y, but then drops down in the Z to the offset 0.  We have use machine coords checked in the "safe z" configuration.  We have several CNC machines, this is our first to use Mach 3.  On all our other machines the Z offset doesn't come into play when sending the machine to zero, it always goes to machine 0.  We tried every way possible to get the machine to work and so far nothing is working.  I don't see any settings in the DSPMC configuration that could affect this. It's only the Z axis, X and Y work fine.