Machsupport Forum

Mach Discussion => General Mach Discussion => Topic started by: mookiebud on May 19, 2006, 01:26:45 AM

Title: Win2000 Installation Problem
Post by: mookiebud on May 19, 2006, 01:26:45 AM
At the risk of embarrassment I'll relate my installation trouble in hopes someone can help point me in the right direction. This is the first time I've tried Mach (of any flavour) but hey, there's a first time for everyone - right?

I have a Win2000 Professional Laptop machine (SP4) and a surplus desktop mill (not plugged in yet) and figured " lets give this a whirl. Downloaded Mach2, Mach3 (stable) and Mach 4 (beta). Installed 2, then 3  - because the WEB page suggested they  could co-exist. When I ran 3 I was presented with ... "Session profile". I happily selected "Mach3mill" and pressed OK. After getting the splash screen I got "Program Error, Mach3.exe has generated errors and will be closed by Windows. You will need to restart the program" This happened consistently (ie: every time I tried to run the program).

Tried Mach2 with the same result.

Can anyone suggest what the trouble might be? I'd like to get this working and pass along some $$$ for a license but would also like to see it working first. If anyone can point me in the right direction I would be grateful. Thanks.
Title: Re: Win2000 Installation Problem
Post by: bcromwell on May 19, 2006, 02:35:36 AM
Sure someone with more knowledge will come along and answer this, but If I were you I would uninstall all of the mach versions, reboot and then only install Mach3 (Much better than 2 and 4 is still early beta) Be sure you reboot after installing Mach3 and before you try to run mach3 for the first time. Sounds to me like the mach system driver got hosed after installing all three versions..
Title: Re: Win2000 Installation Problem
Post by: ynneb on May 19, 2006, 03:50:32 AM
If you did not do the mandatory reboot b4 running mach for the first time you will have issues.

The uninstall procedure for the mach engine is to remove it from the device manager. Just deleting the mach folder will not help.

Let us know how you go.
Title: Re: Win2000 Installation Problem
Post by: mookiebud on May 19, 2006, 12:17:28 PM
Thanks for the replies. I did perform the reboot (actually read the Mach2 doc before installing) - OK not all of it but the install part. Can't recall if I did it between installing both 2 and 3 but I will take the advise and uninstall all (including the device manager thing) and reinstall the stable release of 3. I'll write back with results.
Title: Re: Win2000 Installation Problem
Post by: mookiebud on May 19, 2006, 01:28:37 PM
I tried the above suggestions but had no luck. I completely uninstalled all versions, then uninstalled the drivers in device manager. Shut down, restarted and installed again. Then shutdown, restarted and tried the application. Unfortunately I get the same error. There is a log file that is generated by Dr Watson however I don't possess the expertise to understand what all the information means. I've pretty much cleaned out all the applications and removed the Cardbus ethernet in case that had something to do with it. Sorry, I'm at a loss but might plug on this weekend to see what I can come up with. If there are any further suggestions, I'd be happy to hear them.
Title: Re: Win2000 Installation Problem
Post by: Brian Barker on May 19, 2006, 11:47:56 PM
Please try this:

http://www.machsupport.com/optimisation%20XP.txt

Hope that helps
Brian
Title: Re: Win2000 Installation Problem
Post by: mookiebud on May 20, 2006, 01:24:59 AM
Thanks Brian. Your posted link seems to be for Win XP, I'm using 2000 pro but will see what info I can glean that might be useful to my machine. Again, I appreciate all help so thank you.
Title: Re: Win2000 Installation Problem
Post by: Brian Barker on May 20, 2006, 10:08:20 PM
Do you have a desktop computer? Mach3 and laptops don't play well :( I will have Art look at this thread and see what he thinks.
Sorry
Brian
Title: Re: Win2000 Installation Problem
Post by: mookiebud on May 22, 2006, 04:09:13 PM
Thanks once again. Was hoping to make use of a surplus computer with fairly good speed and one in which I don't have thave anything but the machine tooling software on. All my other mahcines are dedicated to other purposes.

OT: Not that it matters but I'm an electronics designer but would like to machine small mechanical parts - that would be cool and very useful in my daily routines.

The only desktop machine that is semi-surplus is a linux box I'm using for other purposes at the moment. The laptop was sitting there doing nothing. Be nice to get that going or at least figure out why it won't the program. In any event, I'll try to play with the operating system a bit and see what I can find. It Art thinks it would be useful I could send him the Dr. Watson logs to see if something is obvious to him.
Title: Re: Win2000 Installation Problem
Post by: mookiebud on May 22, 2006, 04:41:17 PM
Quick Update

I performed all the steps (that windows 2000) allowed under the linked document and unfortunately I continue to have no joy. Maybe if Art has some ideas I can try ????
Title: Re: Win2000 Installation Problem
Post by: ART on May 22, 2006, 05:18:17 PM
Hi:

  Hmm. OK, well first, its not a driver issue or a speed issue, I dont think its an optiisation issue either.
The fact that it shuts down with an application fault is very very strange. Happens to less than  .0000001% of
people. In other words, your only the second on Ive seen. This is caused by some internal program trying to
run at the same time, but triggered to load by Mach3..typically. The fact its happenign on all three versions you tried is
very telling in that the three share very little in code.
  Are you sure no antivirus program is running (and no virus). This is suspicious of spyware trying to get a hnadel on whats going on.
or some weird interaction. Id try runnign in safe mnode and seeing what happens.. Then, I think Id try installing Mach3 and telling it not to install the driver so it loads as a simulator. See if that also crashes. An application fault is not a normal fault.. Migth take a reload of Windows to clear that one..

Thanks
Art

Title: Re: Win2000 Installation Problem
Post by: mookiebud on May 23, 2006, 12:36:40 AM
Hi Art,

First off, thanks for replying to my email - thanks to Brian for forwarding on the problems I'm having. I would have to agree it's a strange problem and for now I'll just count myself as rare. Especially if they all are different code bases.

I switched off the virus program before installing but would have to admit I'm not 100% the machine is virus free - I'll check it out and report back. Ditto for the spyware/malware although I don't believe that's the case.

I did run the program in safe mode (no network) but received the same error. Pulled up the task manager to check out running tasks and killed several processes to no avail.

I'll report back again once I've tried a good virus scan, spyware and malware detection. Outside of that, I guess an re-install would be my last resort but I hate doing that - might need to if I decide this is the machine for the task. That being said, very strange indeed.

Cheers, Kevin

Title: Re: Win2000 Installation Problem
Post by: ART on May 23, 2006, 07:41:52 AM
Hi Kevin:

  I also checked the MAch3 1.90 code base, it is set to display an error if any fault like that occurs... Your not getting my Code Error message, so it makes it doubly strange. Something in the system reallly doesnt want to start up... Its not driver related though if it wont run without a driver installed, its something more basic..

Let me know if you find anything.. Id liek to know what coudl cause that...

Ill let you know if I think of anythign or see anythign similar..

Thanks
Art
Title: Re: Win2000 Installation Problem
Post by: Cosha on December 23, 2010, 06:59:54 PM
I know this is from 2006 -

I just spent the last 3 days fixing my duff X driver, i just spent the last 2 days trying to install mach3 -5 different versions from the archives and im getting the same error! I cant belive this...

Im just about to set fire to my PC, my Drivers & my cnc machine!
Title: Re: Win2000 Installation Problem
Post by: kf2qd on December 29, 2010, 01:30:13 PM
Having run Mach successfully on several Win2K machines I would suggest you try for another download and see if that helps. Win2K on a 700Mhz machine worked fine. Do you have the install disk for Win2K? Try a clean install and see if that behaves better, that would also get rid of anything that might be causing problems, and would make for a cleaner running machine.