Machsupport Forum

Third party software and hardware support forums. => HiCON Motion Controller => Topic started by: adohrman on July 30, 2020, 08:00:38 PM

Title: THC is not adjusting height
Post by: adohrman on July 30, 2020, 08:00:38 PM

I have a Hicon Integra 7866 Arc Pro Combo. I enter my desired arc voltage and my desired tip height in the Mach 4 software. I start the cut and everything seems fine until the plate starts to warp. The THC will not adjust its height to the tip voltage it stays at the set height it will not move to the max or the min set height.

Title: Re: THC is not adjusting height
Post by: Vital System Support on September 29, 2020, 11:28:55 AM

Hello Adohrman,

We have created and released a new ArcPro Screen and Firmware. If you have purchased an ArcPro combo within the last year, then you can upgrade to the new system free of charge. Simply send an email to support@vitalsystem.com and we can provide you with the most up-to-date files.

Regards,
VitalSystem Support Team