Machsupport Forum
Support => Forum suggestions and report forum problems. => Topic started by: wmgeorge on June 19, 2020, 03:57:50 PM
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Ok I have been a member here and a licensed user of Mach3 and Mach4 registered here and on the ArtSoft site forever. So for the past two or three weeks the only way I can get on either site is with Verizon Wireless (cell phone hot spot) OR like I am doing today with "Hide my IP" address? Exact same computer, exact same browser. ??
Going through hell with MediaCom and they don't know $hit. So the question is to the website developer and host at Artsoft why is my IP address blocked? No its not on my end, remember when I am using Verizon and Hide my IP address its fine. My IP address today should show as a random one from San Francisco CA area.
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You are currently showing Multicom Corp. 204.15.72.92
What is the IP that is blocked ?
Tweakie.
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Since I can not log in with the "real" IP address that's very difficult. All I can say is its MediaCom and in Ankeny Iowa 50021. Edit: I believe this is the MediaCom address - 173.29.228.114
Here is another fun fact. When I access the board with the random IP address, I can not see any of my posts? If I log in, yes. So the question is; why?
I am using Norton's and a person would say, that's the Problem! Nope. I only have it active on this computer and no others, and I can not log in with that ISP, go to Verizon bingo, Hide my IP bingo,
So its the server or firewall on this server that has me blocked and why?
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I have checked and the IP address 173.29.228.114 has not been blocked by the forum so the problem is something your end.
Tweakie.
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Something is going on. Have you checked with the Host Server and its firewall?
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Same computer, same browser, same cable modem zero connect with the IP address posted, switch to Hide My IP, same computer, same browser, same cable modem Connect. So the IP address is being blocked, if its changed and it connects ok.
Board even when I log in after successful connection, does not show my posts?
So Simple Machines has made some updates to their software lately and this just started maybe 2 weeks ago. Other users may have the same problem but since they can not bring up the website.... how would you folks know??
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Hi,
I am not aware of any changes being made to the SMS forum within the last 9 Months so I suggest we wait and see if anyone else reports the same issue you are having (I am sure they will find a way of communication if they have a problem).
In the meantime you could perhaps contact Multicom Corp. to request a new IP address.
Tweakie.
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The "Hide My IP" program picks a new IP address at random so I can log in here. It works fine... as I am here posting? According to the SMF they have updated the Version your using here several times in the past month. If it has other IP addresses blocked like mine, they will never get back on. ;D
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The "Hide My IP" program picks a new IP address at random so I can log in here. It works fine... as I am here posting?
It looks like you have solved the problem then. :)
According to the SMF they have updated the Version your using here several times in the past month.
This is incorrect - Our forum is still using SMF 2.0.15 (it has not been updated).
If it has other IP addresses blocked like mine, they will never get back on.
This is incorrect – We can block any IP address and We can also un-block any IP address as far as access to the forum is concerned.
Tweakie.
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I have to pick my Hide My IP address carefully as the one from Chicago location did not work well today, so the Jacksonville, FL random one is what I am using now. Interesting on all the websites I am on daily this is the only one??
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As I mentioned in Post#6...
If you are unable to access this website using your existing IP then please contact your Internet Service Provider and request that they change your static IP address.
Tweakie.