Machsupport Forum

Third party software and hardware support forums. => HiCON Motion Controller => Topic started by: kengentry707 on October 15, 2019, 12:40:48 PM

Title: Integra not responding to pings when on network
Post by: kengentry707 on October 15, 2019, 12:40:48 PM
My CNC Windows 10 PC and Integra 7866 are connected to a simple 5 port Ethernet switch. I also have an Ethernet cable running to my network router. When I have the Windows PC DHCP connect to the WAN it receives an IP on the 192.168.1.x network with a default gateway of 192.168.1.1 (see screenshot). When this happens the Windows 10 PC can't ping the Integra.

When I set a Windows static IP of 192.168.0.10 the PC can ping and connect to the Integra (see screenshot).

The Integra's factory set IP is 192.168.0.99 (see screenshot).

If I update the Integra's IP address to 192.168.1.99 will that allow the Integra be seen on the network?

If not, what change can I make to the Integra's TCP/IP configuration to help it be seen on the network?

Thanks,
Ken

Title: Re: Integra not responding to pings when on network
Post by: Vital System Support on October 15, 2019, 01:36:59 PM
Quote
If I update the Integra's IP address to 192.168.1.99 will that allow the Integra be seen on the network?
Yes.
Title: Re: Integra not responding to pings when on network
Post by: kengentry707 on October 16, 2019, 10:21:40 AM
Changing the IP address to 192.168.1.99 worked. My controller PC and network router can access the Integra.

Thanks,
Ken