Machsupport Forum

Support => Forum suggestions and report forum problems. => Topic started by: TPS on December 01, 2018, 12:34:05 PM

Title: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: TPS on December 01, 2018, 12:34:05 PM

YES OR NO

any answer would be great.

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: TPS on December 03, 2018, 01:48:26 PM

NO ANSWER IS ALSO AN ANSWER

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: Flowerpot on December 13, 2018, 03:46:02 AM

I agree, I'm currently rebuilding a cnc mill and deciding what control hardware and software to use. I was recommended Mach 4 and had a bit of a play with it and Mach3.  BUT the website is full of dead links and the support forum has been broken for over a month.  Not exactly confidence inspiring that a software company can't configure software.  ???

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: Tweakie.CNC on December 30, 2018, 05:49:33 AM

I find it strange that no one from Artsoft / NFS has bothered to reply or provide some form of explanation.

Tweakie.

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: ger21 on December 30, 2018, 08:27:48 AM

And fix the Wiki too.

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: ZASto on December 30, 2018, 08:32:38 AM

If noone provides any kind of explanation, it looks that they outsorced web design to someone who is not qualified enough to put all "bricks" together.

:)

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: ger21 on December 30, 2018, 10:34:33 AM

Or they don't really care... :(

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: RICH on December 30, 2018, 11:39:45 AM

Requests have been made to have the search function fixed and Artsoft knows about the problem.
It IS concerning that they don't even give a response.

Dear Brian,

When Artsoft does not reply on a major issue, it makes users  feel like the business is starting to forget who the customer is,
we would appreciate it, if you could just spend a minute or two with a response.

RICH

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: TPS on December 30, 2018, 12:11:17 PM

Quote from: RICH on December 30, 2018, 11:39:45 AM

Requests have been made to have the search function fixed and Artsoft knows about the problem.
It IS concerning that they don't even give a response.

Dear Brian,

When Artsoft does not reply on a major issue, it makes users  feel like the business is starting to forget who the customer is,
we would appreciate it, if you could just spend a minute or two with a response.

RICH

::) ::) ::)

Title: Re: IS ANYBODY OF ARTSOFT WILLING TO/WORKING ON THIS FORUM SEARCH PROBLEM
Post by: lesmg on December 30, 2018, 01:48:23 PM

yeah, just have to buy different software control I guess