Machsupport Forum

Third party software and hardware support forums. => HiCON Motion Controller => Topic started by: scratch on October 30, 2017, 07:08:05 AM

Title: Hicon Mach 4 connection issue
Post by: scratch on October 30, 2017, 07:08:05 AM

Okay, so everything connected up but on starting Mach and selecting Hicon as the motion controller the controller is detected and shows up briefly in the History window at the bottom of the screenset only to be replaced by "hicon disconnected" every few seconds. Accompanying this in what i assume is the debug window is the following  message "WARNING: Reduced Timer Socket transmit poll rate detected (1 pkts/sec)" . This fluctuates between 1 and 0 pkts/sec and i cannot get a permanent connection between the Hicon and Mach 4. Any assistance as to how i fix this gratefully received.

Scratch

Title: Re: Hicon Mach 4 connection issue
Post by: Vital System Support on October 30, 2017, 07:31:36 PM

Hello,

Try setting the Polling Frequency in the HiCON plugin System tab to a higher value. A value around 80 should be good.

Title: Re: Hicon Mach 4 connection issue
Post by: scratch on October 31, 2017, 03:53:34 AM

Great, that's fixed the problem.

Many thanks