Machsupport Forum

Mach Discussion => General Mach Discussion => Topic started by: KingKerf on March 10, 2017, 05:28:13 PM

Title: Unexpected ESS error
Post by: KingKerf on March 10, 2017, 05:28:13 PM

I have a customer that has been using his machine for some time now and recently started getting an error message. The error reads "Incorrect data read in ATR from CM: 5 times. The plugin will not function." I have never seen this error before and have tried my extend of knowledge to diagnose and troubleshoot for this customer. We have had them try reinstalling Mach 3 ver3.043.066, reinstalling the ESS plugin (latest version). Disabling Windows defender and uninstalling anti-virus. If anyone has any other ideas to try, please let me know. I can try to get the xml and other files if requested.

Thanks,
KK

Title: Re: Unexpected ESS error
Post by: rcaffin on March 12, 2017, 05:40:32 AM

You should change the Mach3 version to 0.062. .066 has bugs.
This question might be bettr asked on the Warp9 Forum.

Cheers
Roger