Machsupport Forum

Mach Discussion => General Mach Discussion => Topic started by: gene8522 on October 19, 2016, 07:11:39 PM

Title: Error triggered Mack3 stopped working
Post by: gene8522 on October 19, 2016, 07:11:39 PM
I am using Mach3 version R3.043.056. Most of the time the program runs fine. But for reason's that I can't see or understand Mach3 goes into an "error triggered Art Code 3336" an stops running. The only way to recover Mach is to shut it down a restart Mach3. By doing so the Machine home setting are lost and have to be reset. The "Working Coordinates zero" will also need resetting and as everyone knows resetting the "Working Coordinates" are very hard to set to the exact settings as they were. Most of the time working with wood this is not much of a problem but I'm trying to cut some 3/4" 6061 aluminum to build a new Joe's EVO CNC router and now this can be a real problem. Has anyone seen this "error triggered" before and found some way to fix it? Sometimes I get "error #3337 or #3336. The number is never the same.
Title: Re: Error triggered Mack3 stopped working
Post by: Tweakie.CNC on October 20, 2016, 09:43:33 AM
Do the Gcode programs you are having this trouble with contain any G73 to G83 moves ?

Tweakie.
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 20, 2016, 11:00:48 AM
Tweakie thanks for the reply. The times that I get the error triggered I'm not using a drilling code G78 or G83. So no there are no G78 or G83 codes in the Gcode file I am running.

Gene
Title: Re: Error triggered Mack3 stopped working
Post by: Tweakie.CNC on October 21, 2016, 03:16:56 AM
Hi Gene,

This is probably not much help but I have not been able to replicate your Art Code error now as I did some 3 years ago. What I found then is that the error occasionally appeared on one PC but when running the identical code (and version of Mach3) on another PC there was no error and my code ran just fine, every time.
It is my guess that there was some kind of conflict where my PC / installation of WindowsXP was not happy with the way Mach3 wanted it to behave but that was as far as I got.

Tweakie.
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 21, 2016, 10:49:48 AM
Hi Tweakie,
Thanks for the offer to help. I've been running Mach3 with Windows7 sense I built this diy wooden cnc in 2010. Most of the time it will run fine but once in a while I get the 'error triggered' code. Yesterday I ran for over seven hours and the error code only came up one time. Fortunately it was not in a critical spot and I was able to reset the machine and work coordinates and do a 'Start from here' and continual the cut. I have learned to make a very fine line mark in the center of the work to reset the X & Y zero for the work coordinates. But the coordinates will still be off by a few thousands and it make it hard to do a 'Start from here'. The piece of 3/4" aluminum (12"x48") I was cutting is too big for my table (24"x42") and has to be moved over to make all of the cuts.

Tweakie, Thanks again,

Gene
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 21, 2016, 05:27:58 PM

A strange thing, this morning I was just installing a new file gcode and the 'error triggered' popped up. Go figure.............
Title: Re: Error triggered Mack3 stopped working
Post by: Tweakie.CNC on October 22, 2016, 01:52:03 AM
The fact that you are getting the error when using Win7 totally destroys my theory.  :'(

On the positive side, nice job withe the Evolution plates and eccentrics.

Tweakie.


EDIT  Perhaps thoroughly check your Gcode to make sure that your post-processor is not inserting some codes which are not properly recognized by Mach3.
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 22, 2016, 09:15:36 AM
The fact that you are getting the error when using Win7 totally destroys my theory.  :'(

On the positive side, nice job withe the Evolution plates and eccentrics.

Tweakie.


EDIT  Perhaps thoroughly check your Gcode to make sure that your post-processor is not inserting some codes which are not properly recognized by Mach3.

This is a resend,

Hi Tweakie,
Yes it blew my mind too when I got the 'error' and I wasn't even running gcode at the time. I was installing a new gcode file and
had gone into edit the code and take out the first M6 tool change when the 'error' popped up.
I was hoping that one of the smarty programmers out there would look in the software and see what triggers the 'error triggered' message and
forces Mach3 to reset the 'machine coordinates' to the 'work coordinates'  forces Mach3 to shut down.
There are two other pop-ups that open before I can restart Mach3.
Title: Re: Error triggered Mack3 stopped working
Post by: robertspark on October 22, 2016, 02:14:34 PM
I am using Mach3 version R3.043.056.

Have you considered upgrading to the last stable Mach3 release (I say stable as the 066 is the one on the website but 062 tends to get recommended because of jogging and probing issues with some motion controllers)
062 is available via the ftp site on the following link:
ftp://anonymous:guest@ftp.machsupport.com/Mach3/Mach3Version3.043.062.exe

or you can have a look at the ftp directory here:
ftp://ftp.machsupport.com/Mach3/

I may have missed something here in my speed read of the above, but are you running a motion controller (if so, which one) or parallel port?
Title: >>> Error Triggered Mach3 stopped working #2 <<<
Post by: gene8522 on October 22, 2016, 02:33:31 PM
I posted 'Error Triggered Mach3 stopped working' but for some reason I can not post a reply to this post anymore.
It keeps tell me that "I have already posted that reply".
I was trying to add some attachments to my post but can't get them to upload and post.

Gene
Title: Re: >>> Error Triggered Mach3 stopped working #2 <<<
Post by: robertspark on October 22, 2016, 03:15:41 PM
??  what were you trying to upload?

Sometimes the files must have unique names or someone else could have uploaded something with the same name earlier which means there cannot be two uploaded to the forum.
Title: Re: >>> Error Triggered Mach3 stopped working #2 <<<
Post by: gene8522 on October 22, 2016, 08:14:42 PM
I was trying to reply to robertspark and upload two attachments.
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 22, 2016, 08:19:38 PM
No not using a motion controller.
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 22, 2016, 08:27:05 PM
Pop-up #1
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 22, 2016, 08:27:54 PM
Pop-up #2
Title: Re: Error triggered Mack3 stopped working
Post by: Tweakie.CNC on October 23, 2016, 02:28:43 AM
Hi guys,

As the attachment posting issue has been resolved I have merged the two topics back into one, hope this is OK.

Tweakie.
Title: Re: Error triggered Mack3 stopped working
Post by: Ford Prefect on October 23, 2016, 03:59:17 AM
i think its the name of the attachments being duplicated, try using a different filename or adding the number 42 at the end

regards Ford

ah.. i see you solved it.
Title: Re: Error triggered Mack3 stopped working
Post by: robertspark on October 23, 2016, 04:05:00 AM
Thanks Tweakie.

This is a bit of a long shot.... are you logged on to windows with a non administrator access account?

Can you go into the mach3 folder (c:\mach3\), then select view by details, and select sort by type...

Go down to the exe files, and left click on each one, and select run as administrator...

It's a long shot, but worth 5mins try.... windows may be blocking the running of something  because your account settings do not have administrator rights or something is up with your antivirus being over zealous...

Sorry, running out of ideas
Title: Re: Error triggered Mack3 stopped working
Post by: robertspark on October 23, 2016, 04:26:34 AM
searching for your original errorcode (art code 3336) via google (sorry I should have done that first), I found these, may be worth a while working through these ideas (I've not read all of them, but one has a response from Art):

http://www.cnczone.com/forums/mach-software-artsoft-software-/29562-art-code-error.html
https://www.machsupport.com/forum/index.php?topic=4929.0
https://beta.groups.yahoo.com/neo/groups/mach1mach2cnc/conversations/topics/110119

Can't find anything on art code 3337
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 23, 2016, 08:31:07 AM
Thanks Tweakie.

This is a bit of a long shot.... are you logged on to windows with a non administrator access account?

Can you go into the mach3 folder (c:\mach3\), then select view by details, and select sort by type...

Go down to the exe files, and left click on each one, and select run as administrator...

It's a long shot, but worth 5mins try.... windows may be blocking the running of something  because your account settings do not have administrator rights or something is up with your antivirus being over zealous...

Sorry, running out of ideas

Hi Robert,
I'm running my CNC router with a PC that I built using Windows7 as the OS so I'm pretty sure that everything has administrator rights. But I will go through Mach3 and double check it. It's worth a look.
Thanks,
Gene
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 23, 2016, 08:54:35 AM
Quote from: Tweakie.CNC




[u
EDIT[/u]  Perhaps thoroughly check your Gcode to make sure that your post-processor is not inserting some codes which are not properly recognized by Mach3.

I am using Aspire 8.502 to create the gcode so there shouldn't be any code that isn't properly recognized by Mach3.

Gene
Title: Re: Error triggered Mack3 stopped working
Post by: Tweakie.CNC on October 24, 2016, 01:31:16 AM
Quote
I am using Aspire 8.502 to create the gcode so there shouldn't be any code that isn't properly recognized by Mach3

Hi Gene,

Please excuse the really dumb question but are you using the Mach2/3... post processor when saving the toolpath ?

(I already know the answer but I just had to ask).

Tweakie.
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 24, 2016, 07:51:35 AM
Hi Tweakie,

Yes I use:  Mach2/3 ATC (inch)(*txt). Also I'm using screenset 2010 so I'm able to do the tool change.
Title: Re: Error triggered Mack3 stopped working
Post by: Tweakie.CNC on October 24, 2016, 10:10:57 AM
Hi Gene,

Sorry but more questions...
My next line of thought is referring back to your reply #5
When a Gcode file is loaded a number of things happen, one of which is to create the toolpath display.

Do you have a non-integrated video graphics card fitted in your PC ?
How much RAM does it have ?

Tweakie.
Title: Re: Error triggered Mack3 stopped working
Post by: gene8522 on October 24, 2016, 11:10:02 AM
Hi Theakie
Not sure about the video card but there are 16 GB of RAM. Never had a problem with the toolpath in the display.
Gene