Machsupport Forum
Mach Discussion => Mach4 General Discussion => Topic started by: Durero on August 18, 2016, 07:03:38 PM
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I'm trying to update Mach4 to the current version but I can't get the licence file to stick.
I'm strictly following the instructions in my licence email, but no amount of restarting Mach, restarting Windows, or uninstalling and re-installing Mach is working.
I'm running Mach as Administrator as per the instructions but no luck.
Has the licensing file changed in the past year?
Any suggestions would be gratefully appreciated.
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Are you using the same license as before the upgrade?
You may need to generate a new one.
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Yes I'm using the same license from the email I received from artsoft
How do I generate a new one?
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Log on to My Account http://www.machsupport.com/software/mach4/ then Manage My License.
Tweakie.
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Thanks very much for your help, I've downloaded the new license and will give it a try!
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Thanks again for the help, I've got it working now.
I had assumed that the PCID was only dependant on the hardware and since I haven't changed the hardware my old licence file should work.
But I now understand that the PCID is also dependant on which version of Mach4 I'm running and upgrading from an older version required re-submitting a new PCID.
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I am pleased to hear that you have it working OK now.
Tweakie.